Frequently Asked Questions

The DEETS...

Deposits, Returns, Late Fees, & Consultations

Refund Policy

At this time all services are NON-REFUNDABLE

Deposits

The Loc Spot allows all clients who book online to pay for thier services in FULL or via 4 Shop Pay Installments. Your full payment or first installment will suffice as your deposit.

Late Fee Policy

Late Policy (Client/Customer): In the event that YOU are running more than 15 minutes late to your schedueld appointment you will be charged a $20 late fee.

(This fee may be paid via: Cash, Apple Pay, ATM/Debit/Check Cards, The Loc Spot Gift Cards and eGift CardCredit cards, American Express, Discover, MasterCard, & Visa).

Late Policy (The Loc Spot Loctitian): In the event that WE are running more than 15 minutes late to your schedueld appointment your account will be credited $20 for the inconvenience .

Are you ready to start your Loc Journey?

  • 1.YOU'VE BEEN STALKING OUR PAGE FOR MONTHS NOW....
  • 2.You crave simplicity
  • 3.You prefer protective styles
  • 4You can live without a comb
  • 5.You seek spiritual connectivity
  • 6.You're constantly researching locs

Why do I need a Consultation?

Consultations give you an opportunity to get to know your stylist and give your stylist the chance to analyze your hair, learn about your lifestyle, beauty routines (and whether you have any), determine what is required, and how long it will take to achieve the hairstyle you desire.

MONETARY FULFILLMENTS

Acceptable Payment Methods

Online Payments

Apple Pay, ATM/Debit/Check Cards, The Loc Spot Gift Cards and eGift CardCredit cards, American Express, Discover, MasterCard, & Visa. Tips are welcome but are NOT required.

In Person

Apple Pay, ATM/Debit/Check Cards, The Loc Spot Gift Cards and eGift CardCredit cards, American Express, Discover, MasterCard, & Visa. Tips are welcome but are NOT required.

LET'S TALK PERKS........

RED Membership Rewards

How to Earn Rewards

We love rewards as much as you do! There are a few ways to earn rewards here at The Loc Spot!

Refer-a-Friend

*Creating an Account

*Liking us on Facebook page

*Following us on Instagram

*Completing a customer profile

*Providing your Birthday (Deposits one a year)

*Purchases (of course) for every $1 you spend, you will earn point.

How to Spend Rewards

To stay up-to-date on our current process of reedeming rewards please login to your RED Rewards Account and subscribe to our newsletter!

Can I transfer Rewards?

At this time, we do not allow rewards transfers.

Are there any future rewards coming?

Yes!, We plan on offering the following.

*Rewards Transfer and many more soon!

How many Red Memebership Accounts Can I have ?

A customer can have one Red Membership per Email Address.

Example: A Family of 3 comes in for service, each family member will need to create a seperate account in order to proticipate in the program. If customers are caught sharing accounts and points, thier account(s) will be deleted and there will be NO Refund. In addition to account deletion they wil be banned from out Salon. We reseve the right to refuse service to anyone assaulting or abusing (physically or verbally) our programs, services, customers and or staff.

Loc' NOW PAY LATER

Shop Pay Terms

Installments

Shop Pay offers you the option to pay in full at checkout, or to split your purchase into regular payments with Shop Pay Installments. Installment options vary by store and can be used on orders over $50 USD, including discounts, shipping, and taxes.

Fees or Penalties

For purchases split into 4 bi-weekly payments,there are no additional charges or interest rates applied.Purchases split into monthly payments may be subject to interest.

You can pay your balance off early without penalty.

There are no late fees. However, partial or late payments may affect your ability to use Shop Pay Installments in the future.

Credit Scores and Eligibility

Your credit scores aren't impacted if your purchase is split into 4 bi-weekly payments using Shop Pay Installments. If your purchase is split into monthly payments, then your payments may be reported to a credit bureau.
To use Shop Pay Installments, your shipping address needs to be in the United States. 

Restricted Items

  • Cash advances
  • Illegal items and activities
  • Weapons, including parts and accessories
  • Narcotics
  • Regulated products such as alcohol, tobacco, or drug paraphernalia
  • Currency, including cryptocurrency
  • PayPal, Venmo, and other money transfer services
  • Loan and credit card payments

Terms of Service

Learn more aboutAffirm’s terms of serviceorShop’s terms of service

Affirm is the originator and servicer of Shop Pay installments, but payments are managed in your Shop Pay account.

Professionalism

Firearms

Firearms are prohibited inside of our salon

Drug Use

Drug Use are prohibited inside of our salon

Assualt/Abuse

We reseve the right to refuse service to anyone assaulting or abusing (physically or verbally) our programs, services, customers and or staff.

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